Privacy Policy

Who we are

Our website address is: http://www.itphoto.co.uk.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

The Client’s data will only be used in line with the provision of services by the Photographer to the Client as set out in this document or as agreed in writing. The Photographer may share some or all of the data with relevant third parties in order to fulfil the agreed services to the Client. The Photographer will take all reasonable steps to ensure that data shared with third parties is used only in the provision of the agreed services to the client. The Photographer will take all reasonable steps to ensure that the data is appropriately protected by the regulations set out in the GDPR.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements

 

The above are also covered in our standard GDPR document which reads:

As a data processor we will adhere to the following best practice:

 

* Data is collected and processed as part of our business activity to supply digital and printed images to our customers. This data could be in picture or written form, analogue or digital including, but not limited to, names, telephone numbers, emails, photographs and addresses.

* The Client’s data will only be used in line with the provision of services by the Photographer to the Client as set out in this document or as agreed in writing. The Photographer may share some or all of the data with relevant third parties in order to fulfil the agreed services to the Client. The Photographer will take all reasonable steps to ensure that data shared with third parties is used only in the provision of the agreed services to the client. The Photographer will take all reasonable steps to ensure that the data is appropriately protected by the regulations set out in the GDPR.

* All systems are developed along industry standard guidelines and we only use professional external resources such as printing labs and website hosting.

* Our web based content is constructed using professional companies (including, but not limited to, Fasthosts for web hosting and WordPress for website construction) on whom we rely for firewall and security protection. They are market leaders and trusted suppliers.

* We have been advised by the lab we use for online ordering of school photographs that the data they store to facilitate the ordering process is limited to a unique key for parental access. These keys are non-sequential and unique to each photographer and event. As part of their existing PCI DSS accreditation they do not store any credit card information on their system.

* Any other external lab we might use for direct customer ordering (and our own ordering) and printing will be PCI DSS compliant. The Payment Card Industry Data Security Standard (PCI DSS) is a set of security standards designed to ensure that ALL companies that accept, process, store or transmit credit card information maintain a secure environment.

* We usually retain data and images from our work on our system for approximately 18 months (data maybe archived before this time but the same storage procedures apply), a period we deem acceptable for our business activities related to the data subject. After this period it is archived on to DVD or CD and deleted from our main computer system. All archive discs are stored securely on site. Some digital information will be kept on the computer system for longer if required by customers on a case by case basis.

* We continually strive to reduce storage of any information not required for our business activities.

* From May 2018 provisions will be made for customers to opt-in to receive marketing information as required by the new GDPR regulations. Use of images for portfolio use by Ian Taylor Photography will continue to be opt-out. This opt-out system does not affect and is independent of your opt-in options for GDPR purposes for general marketing use of data by us. Consent for portfolio use of an image can be withdrawn by the customer at any time by contacting us directly and will be acted upon without question.

* Any printed items containing ordering information will be retained as it is a mandatory requirement for HMRC. Any surplus items containing customer data will be shredded unless we store them as part of our job recording process for internal use.

* Any surplus items containing subject data produced while performing our usual business activities will be retained digitally to facilitate our record keeping or, if printed, will be stored securely or shredded if surplus to record keeping requirements.

* Digital purchases of images will be fulfilled via online transfer using a trusted data transfer website or via email in the usual way.

* Ian Taylor Photography and it’s employees will NEVER share or sell any customer information with any third parties (unless required by law) without explicit permission from the relevant customer(s) or person(s) whose data is involved. All individuals have a right to complain to the Information Commissioners Office if they think there is a problem with the way we are handling their data.

* The security of images and data is a high priority for us and we will endeavour to protect all data and images to the best of our ability. The removal of any personal data and/or images can be requested by customers and will be performed without question unless we are required by law to retain such information, e.g. for HMRC use.

 

If you have any questions relating to the above please do not hesitate to get in touch.